Return Policy

<p>At COSMETEX ROLAND NEPAL, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a return or exchange.</p><h4><strong>1. Eligibility for Returns</strong></h4><ul><li><p>Products must be unused, unopened, and in their original packaging.</p></li><li><p>Returns must be initiated within 7 days of delivery.</p></li></ul><h4><strong>2. Non-Returnable Items</strong></h4><ul><li><p>Opened or used cosmetics and skincare products.</p></li><li><p>Items purchased on sale or under promotional offers.</p></li></ul><h4><strong>3. Return Process</strong></h4><ul><li><p>Contact our customer service team at [Insert Contact Information] to initiate a return.</p></li><li><p>Provide your order details and proof of purchase.</p></li><li><p>Once approved, return the product to our designated address.</p></li></ul><h4><strong>4. Refund Policy</strong></h4><ul><li><p>Refunds will be processed within 7-10 business days after receiving and inspecting the returned product.</p></li><li><p>Refunds are issued to the original payment method.</p></li></ul><h4><strong>5. Exchange Policy</strong></h4><ul><li><p>Exchanges are subject to stock availability.</p></li><li><p>Additional shipping charges may apply.</p></li></ul>

At COSMETEX ROLAND NEPAL, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a return.